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| - FACT: Over 98% of APS Customers are Happy with their Orders & Products from us & are repeat customers! |
- FACT: ON-LINE FRAUD IS AT AN ALL TIME HIGH. WE ONLY SHIP TO YOUR CREDIT CARD BILLING ADDRESS TO DETER FRAUDULENT ORDERING. US ADDRESS'S & US APPROVED BANKS ONLY THAT ARE ON THE US ADDRESS VERIFICATION SYSTEM "AVS".
- FACT: WE USE THE HIGHEST SECURITY VIA YAHOO HOSTING, MOST SECURE SERVER & ORDERING SYSTEM TO PREVENT FRAUD, CREDIT CARD THIEF & PROTECT YOUR PRIVACY!
- FACT: WE USE THE HIGHEST SECURITY PROVIDED BY YAHOO SHOPPING , THE MOST SECURE SERVER & MOST ADVANCED 128-BIT ENCRYPTED ORDERING SYSTEM AVAILABLE TO PREVENT FRAUD, CREDIT CARD THEFT & PROTECT YOUR PRIVACY!
| Credit Cards Not to Use - FACT: ATM / DEBIT CARDS DO NOT USE THE STANDARD "AVS" ADDRESS VERIFICATION SYSTEM THAT IS REQUIRED FOR OUR ON-LINE ORDERS, PLEASE USE A STANDARD US BANK ISSUED CREDIT CARD THAT PROVIDES ADDRESS VERIFICATION. NO AVS NO ORDER. - FACT: WE DO NOT ACCEPT "VIRTUAL CREDIT CARDS", ONES THAT CHANGE NUMBERS. - FACT: WE DO NOT ACCEPT "INTERNATIONAL CREDIT CARDS", OR ANY CARD THAT DOES NOT PROVIDE AN ADDRESS VERIFICATION. |
- Fact: We are a member of the Merchant Fraud Squad! Click here for Consumer Information and how to protect yourself when shopping. We go out of our way to protect our customers Shopping Security!
- FACT: Over 95% of our orders are shipped correctly, complete & are processed under 72 business hours ! (other 5% Back ordered or customer ordered wrong item)
- FACT: We are an On-Line Store that's makes money by Web site Automation not by manual orders.
- FACT: APS Cellular Phone Accessories has most products in stock and ready to ship! Last year, over 95% of our products were in stock and ready to ship the moment a customer ordered them.
- FACT: Over 98% of our products & cell phone accessories are free from defects & non-defective!
- FACT: We do not make, produce or manufacturer products so tech support is not from us.
- FACT: We offer low discount sale prices and do not have "returns" or "satisfaction guarantee's" built in to our prices.
- Fact: Original & OEM parts & accessories are covered by most manufacturers warranties & support for up to 12 months, where they were purchased does not matter as long as you have an invoice.
- Fact: We provide links & phone numbers for you to contact most manufacturers. Click Here.
- Fact: We do not offer technical support but will be happy to assist you if we can.
- Fact: We sell a lot of products in bulk packaging (plastic bags that are not retail packaged), this can save you $1.00 to $10.00 Dollars on each product you purchase!
- Fact: Most of our after market products are equal to or better than products you buy at a retail store in a fancy package, ie, Bestbuy, Kmart, CompUSA, Circuit City, etc., You can save up to 80% off those prices for the same products by shopping on-line at APS in the comfort of your home!
- Fact: Cellular Phone Accessories are inexpensive items and you do not need a fancy warranty, you are not buying a wash machine, dryer, home theater or TV where an extensive warranty is needed.
- Fact: After Market Car Chargers are Designed for Infrequent Use, if you need to use your car charger regularly, buy an Original OEM Manufactured Charger at 2 to 4 times the cost.
- FACT: Less than 2% of all customers have a problem installing or using an accessory! ie, using a car charger, using a home charger.
- FACT:Less than 3% of our customers have created their own problems, ie, attempting to do something they can not do, install a no-tool face plate, replace a cover, install an antenna.
- FACT: Less than 1% of the customers who had a problem with an OEM Original part or accessory could not resolve their alleged problem within 10 minutes on the telephone with the manufacturer.
- FACT: Over 98% of our customers have no problems with their orders or accessories!
- FACT: If we have sent you an incorrect product by mistake, we will replace it with the correct product at no cost to you.
- FACT: 99% of claimed defective products & accessories we sold were found NOT DEFECTIVE or were Customer Error by lack of knowledge or Other, ABUSED or BROKEN INTENTIONALLY for an Attempted Replacement for a different product or refund!
-FACT: We usually obtain new cell phone accessories Before the Manufacturer Offers them for sale!
- FACT: MOST CELL PHONES AND ACCESSORIES ARE EASY TO INSTALL AND EITHER WORK OR DON'T WORK, WITH DESIGNED PLANNED OBSOLESCENCE FOR A SHORT LIFE SPAN! THESE CELL PHONES & ACCESSORIES ARE MADE NOT TO LAST LONG! THE MANUFACTURERS & SERVICE PROVIDERS HAVE TEAMED UP TO CREATE THE CONSTANT UPGRADE & REPLACEMENT MARKET.
- FACT: IF YOU ARE LOOKING FOR A FULL SUPPORT COMPANY, TECHNICAL ADVICE, SATISFACTION GUARANTEE'S OR WARRANTIES DO NOT ORDER HERE. WE OFFER QUALITY AFTER MARKET & OEM ORIGINAL CELLULAR ACCESSORIES / PRODUCTS AT LOW PRICES WITHOUT THESE WARRANTIES OR GUARANTEE'S BUILT IN THE PRICE.
- Fact: Manufacturer Specifications & compatibility issues with new cell phones & accessories change too often to keep up with, sometimes by the hour!
- Fact: Many people have problems trying to use data cables & kits. Calling the manufacturer for assistance resolves 90% the problems.
- Fact: Novelty items include: Flashing Antenna's, Flashing Batteries, Flashing & Light Up Accessories, Face Plates, Covers, Housings. These are not guaranteed or warranted or even to work. Buy them at your own risk, these accessories are not designed to be durable or to last any length of time. TIP: ***** WE SUGGEST SPRAYING A CLEAR COAT OR TWO OF CLEAR LACQUER PAINT ON THE FACEPLATES PRIOR TO USE, THIS WILL HELP PREVENT WEAR & TEAR INCREASE LIFESPAN********.Novelty items are usually poor quality, but most customers still want to buy them! You are forewarned, buy them at your own risk. Unfortunately we can not accept returns, exchanges or credits due to the type of novelty item they are. Most people Love Them and have No Problems with them! We only sell the better Taiwan, Korean & Japanese light up & flashing accessories (some assembled in China).
- Fact: Cell Phone antennas & belt clip holsters are designed to break. Most belt clip holsters will not accept Extended Batteries unless the back faces out. Cell Phones frequently "fall out" of the holster, especially getting in and out of cars.
- Fact: After market leather cases frequently fall apart, stitching come out & loose, if you do not buy Original OEM products, you are getting what you are paying for.
- Fact: Many after market products are equal to or better then OEM Original products and can save you a lot of money.
- Fact: Novelty items & after market accessories such as faceplates, flashing antennas, flashing batteries & all other after market products will void your cell phones warranty.
- Fact: Flashing Accessories can Flash when you receive a call, are on the phone or at will!
- Fact: After Market accessories & parts are not authorized parts or accessories and will void your cell phone warranty.
- Fact: Face Plates, Covers, Flashing accessories are novelty items, so enjoy them while they last, they will not last long or at all and frequently wear easily and do not last long at all.
-FACT: All of our products are BRAND NEW. We never carry or sell any refurbished or used equipment, unless clearly noted.
-Fact: Authorized Cell phone Dealers will not install, support or help you with any after market accessories, its against the manufacturers policy & warranty.
- Fact: You buy after market accessories from us at your own risk and APS Cellular is not liable for any damage, damages, injuries, problems, in any way, shape or form.
- Fact: A lot of accessories are easy to install, but we always recommend professional installation.
- Fact: After market accessories save you money and sometimes outlast or are even better then OEM original accessories.
| - FACT: Over 98% of APS Customers are Happy with their Orders & Products from us & are repeat customers! |
- Fact: Cell Phone Batteries are designed too last for a certain length of time. We only sell Japanese & Taiwan battery cells which are the best in the world. Most are assembled in China but No poor quality Chinese Cells!
- Fact: Replacement Batteries: • Battery Power management (for reference only):Operation times are estimates only. The operation time of the battery depends on conditions such as: transmitting power level, signal (distance between the phone and the base station), network parameters defined by the operator, phone features used, battery age & condition, charging habits, temperatures, digital/analog mode, amount of time on standby and actual talk time, flashing lights or LED's (usually consume more power than non-flashing battery), etc.
Note: Extended Capacity Batteries whether OEM Original or aftermarket will change the cell phone's total thickness may affect usage of some accessories such as belt clip holsters, leather case, desktop charger and other items.
- FACT: Cell Phone Accessories Are Made In Different Quality Grades "A" "B" & "C". "A" being the better, which we carry & sell.
- FACT: THREADS & SEAMS FREQUENTLY COME APART IN LEATHER CASES.
- FACT: IF YOU ARE LOOKING FOR A "TRY IT, BUY IT , DON'T LIKE IT, DON'T WANT IT, RETURN IT FOR A REFUND, EXCHANGE OR CREDIT". PLEASE DO NOT SHOP HERE BECAUSE WE DON'T OFFER IT.
- FACT: Most Cell Phones & OEM Original & After Market Accessories are manufactured oversea's, mainly China, Taiwan, Japan, Korea, not in the USA!
- FACT: IF YOU NEED ASSISTANCE WITH A PRODUCT OR ACCESSORY or INSTALLATION YOU CAN EMAIL US OR CALL US FOR HELP! WE WILL GIVE YOU THE BEST OF OUR ADVICE! BE SURE TO HAVE YOUR ORDER NUMBER READY!
- FACT: US CONSUMERS WANT LOWER PRICES, THE AFTER MARKET MANUFACTURERS ARE DOING EVERYTHING TO LOWER PRICES BY REDUCING PRODUCTION COSTS. MEANING CORNERS MAY BE CUT. SOME PRODUCTS ARE REALLY WHAT YOU PAY FOR.
- FACT: USPS First Class Mail is Slow & Not Dependable. We do not recommend First Class Mail.
| - FACT: Over 98% of APS customers are Happy with their Orders & Products from us & are repeat customers! |
QUESTIONS & ANSWERS:
Is it safe to enter my credit card number online on your Web site?
Your credit card number is completely secure if placed on our secured Web site All information is encrypted in 64 or 128-bit encryption before being transmitted to our servers. This encryption makes it absolutely impossible for your personal information to be intercepted on its way to our server. We use the latest, most advance technology for your protection! The Yahoo Ordering System and Servers are the most secure in the world! Considering this, it is easier for someone to tap a phone line, even intercept a fax transmission.
Not sure what to order? If your are not sure what your buying do not buy it! Email us with your cell phone model number & service provider. Please let us know what you are looking for so we can assist you. We can't be responsible for your ordering errors. Please read all ad descriptions before ordering, do not buy from just the picture or image.
Can't find your phones model number or make? A few ways to do this, (1) call *611 or what ever your cellular service is, you can also find it on your bill, call them and ask for the information. (2) Find the box your phone came in and get the information off the box. (3) Examine the the front of the phone for any information and or turn your cell phone over, remove the battery and copy the numbers off the phone, Not The Battery!
How do I find something?
From the home page of the store, there are at least four ways to find what you want:
1) The home page has direct links to different categories of merchandise, and sometimes to individual items.
2) There is an alphabetical index. Click on the Index button on the home page to see it.
3) The store is searchable. You can usually reach the "Search" page from any page in the store by clicking on the "Search" button
on the lower left hand side. Then simply enter the word or words of the product
you are looking for. We recommend using this feature to find some products.
4) Some pages are very long and it would be a lot easier if you use the "Find" feature in your browser instead of scrolling down endlessly looking for your phone brand. To enable the "Find" feature, click on "Edit" in
your browser and select the last option or simply press Ctrl-F on your keyboard.
Then simply type in your phone brand and you should be able to find what you
are looking for in a page, a lot faster!
How long to process my order?
We process orders as fast as possible; however, orders placed on the weekend are normally processed then shipped within 2 to 15 business days if in stock, due to the high volume of orders we receive over the weekend. Another reason an order might be delayed would be for credit card problems such as billing address mismatch, you used an alternate address or, a credit card number may be declined altogether. We will try to notify you by Email, be sure to check your email daily until you receive a shipping confirmation from us. Also use a daytime & evening phone number where we can reach you.
How do I know if something is in stock?
Most of the inventory is updated daily, but due to large increase in sales volume we can not keep accurate account. However we do find that sometimes we may have some discrepancies with the inventory and it shows as being in stock but the next day we find that there was a lot more ordered or a retailer bought them all, so it is out of stock and we will have to inform you that the item is out of stock. We get new stock in daily. We have thousands of items in stock!
I need more information, can I call somebody?
Sorry but in order for us to give you the low prices that we have on the site, we have to cut our overhead by not hiring technical staff. We want to be able to give you the best prices and in order to do that, we must cut down on our cost.
I don't understand why I received an email stating that my billing address didn't match, what's going on?
We attempt electronic verification of your billing address, sometimes apartment numbers and other things can throw this off. Additionally, sometimes the billing address has not been added to the credit card after a move or the like. Your credit card financial institution includes their bank contact number, & the CVV2/CID authentication codes, in your magnetic stripe. When 'swiping' the magnetic stripe on your credit card at a retail store, these codes are automatically captured.
Since we do not have your credit card present during internet transactions, the banks request us to obtain that data manually. This allows for automated verification of the credit card. Since the bank's introduction of these codes in November 1999, this fraud prevention tool is rapidly being accepted industry-wide as proof the card is valid.
Without these codes, we will need to manually verify addresses with your bank, which causes processing delays. Should the address not match up, the bank will not release what the correct address actually is!
Please be careful and use your correct address for billing, if we have to contact you your order will be delayed and you may be charged for office fee's.
Please make sure that you have sent
us the address which your credit card statements are sent to.
If your not sure contact your credit card company, bank or check
you’re billing statement. We will only verify this information
once, additional verifications are $10.00.
Can you ship my order to an address other than the billing address?
Yes we can, however we must be able to verify the shipping address with your credit card issuing bank. Due to extremely high volume, we will only attempt verification once, in other words, we will try calling your bank once at no charge, and if we receive no verification or non-matching address, the order will be cancelled. Please simply call your bank ahead time to add the alternate shipping address to prevent delays or cancellation. For our protection and yours, we must verify all shipping information before we can ship. Click here for alternative method.
Can you ship to my P.O. Box?
Yes, APS Cellular only ships to a PO Box only if this is your credit card billing address. We use either USPS First Class or Priority Mail, both methods must use a signature method. Please Note that UPS (United Parcel Service), and due to United States Postal Service regulations, UPS cannot deliver to P.O. Boxes, and therefore we cannot ship to P.O. Boxes.
Can APS
Cellular accept orders from other countries than the United States?
APS Cellular cannot accept orders where either the billing address or the shipping addresses are in any other country other than the United States. Additionally APS Cellular cannot accept credit cards issued by bank or bank branches not within the United States. We
do not accept International Credit Cards or Any Credit
Card that does not use the Standard "AVS" Address
Verification System.
How to buy? How much will the shipping cost be?
Buying from APS Cellular Accessories is easy and secure. When you place an order, you can feel confident that your credit card information is protected by a secure server. The credit card information will be purged after one month so the information will automatically disappear after one month making it inaccessible to anyone including ourselves.
For every order able item, there will be an "Add to Cart" button.
This button adds the item to your shopping basket. Putting
something in your shopping basket does not commit you to
buying it. After you put something in your basket, you
can choose to place the order immediately, or continue
shopping.
You can put as many items as you want in your shopping cart - the
shipping/handling cost will not be the same because we offer different shipping
options including, for example, USPS
First class for $4.95 (up to $19.98 order), $6.95 (orders
$19.99 to $34.98 ). $34.99 and up changes to Priority Mail
for $7.99, 2 to 4 day or UPS Ground 5-7 day shipping
option for $8.95 or a 2nd day air shipping option
for $19.99 - . Extra weight or bulk will add to
the shipping price when your order is actually processed.
