Were to find Product Support & Warranties. Wholesale, Low Discount Prices Mean No Returns Here - All sales are final, No Refunds, No returns - But Most Manufacturers have a 1 Year Defect Policy, Tech Support, Support, Warranty Returns and other. - Where to Find Product Support

DUE TO OUR LOW WHOLESALE PRICING & LOW DISCOUNT PRICES ALL SALES ARE FINAL & NON-REFUNDABLE.

There are many free product support web forums & informational blogs that have more free help & information available for free, with a simple search at: http://google.com/ or a great place for info & resources at Howard's Forums: http://www.howardforums.com/ or http://www.howardchui.com/ or http://www.phonescoop.com/

ALL PRODUCTS & ACCESSORIES WE OFFER FOR SALE ARE: NON-EXCHANGEABLE, NON-REFUNDABLE, NON-CREDITABLE, NO RETURNS UNLESS SPECIFICALLY LISTED IN THE INDIVIDUAL PRODUCT AD. COMPATIBILITY AND USE IS NOT GUARANTEED ON ANY PRODUCT. IN MOST CASES YOU ARE CHOOSING YOUR PRODUCT YOURSELF SO PLEASE CHOOSE IT CAREFULLY AND CHECK YOUR CELL PHONE MAKE & MODEL NUMBERS. WE ARE NOT RESPONSIBLE FOR YOUR ORDERING ERRORS.

If you need to purchase something that you may need to return, please shop at a store that has a built in charges for returns.  To keep our prices super low you can not return anything back to us. Most of our customers prefer the low low price versus the return policy this way, while there are always a few who don't.  You make the decision.

IF YOU HAVE A PROBLEM BE SURE TO CHECK WITH THE MANUFACTURER, FORUMS, SEARCHES ON GOOGLE.COM !!! MOST DEFECTS ARE NOT DEFECTS AND PROBLEMS CAN BE CORRECTED WITH A LITTLE HELP. YOU CAN CONTACT THE MANUFACTURER, SEARCH FORUMS OR SEARCH GOOGLE FOR HELP!

There are many free product support web forums & informational blogs that have more free help & information available for free, with a simple search at: http://google.com/ or a great place for info & resources at Howard's Forums: http://www.howardforums.com/ or http://www.howardchui.com/ or http://www.phonescoop.com/

Due to the vast amount of products we carry and the fast paced industry we are in we can not responsible for ad descriptions, product specifications, images, use, compatibility or pictures/ images in ads are a representation of product for sale and may not look the same. We are not liable for any compatibility issues, use of product, typo's, price changes, damages or any other issue. Products may be substituted by us. We attempt to make every effort to help ensure the accuracy of all information contained herein. APS Cellular, Inc. makes no warranty expressed or implied with respect to accuracy of the information, including price, product editorials or product specifications. Product and manufacturer names are used only for the purpose of identification.

Attempts to Defraud us with Stop Payments, Defaults in Payment, Threats or Chargebacks may be treated as criminal, may be reported, prosecuted and / or treated as mail fraud, to the fullest extent of the law. Defaults in payment will be bound with our office & service fee's, office charges, fines, attorney fee's, court fee's, service charges and other compounding charges. Any defaults in payment may be sent to collections at your expense and possible reported to credit bureau's or others. We will attempt to charge your credit card or other for payment & fee's. Our Privacy Policy shall be null & void. Please see store policy for further.

Customer agrees all disputes will be handled directly with APS Cellular, Inc. and will not post any type of chargeback, stop payment, inquiry, default in payment or other.

(NC1) Customer Agrees to all sales terms, no refunds, no returns and that No Claims will be accepted after 7 days. Any and all claims will be null & void after 30 days. Customer further agrees that no chargebacks, disputes, inquiries or stop payments will be made.

(CAP1) Stop Payment, Chargebacks, Abuse of Chargebacks Policy: Any Stop Payments, Default in Payments, Chargeback Abuse of Chargebacks. In the event that a chargeback, stop payment, inquiry, payment hold or any other type of non-payment is placed on APS Cellular, Inc., we reserve the right to report the incident for inclusion in a chargeback

abuser database. The information reported will include name, email address, order date, order amount, IP address, full address, and phone number. Abusers are not customers, but criminals. Further note that our privacy policy will be null & void. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback plus + $1000.00 for processing fees by Wire Transfer or other approved method from APS Cellular, Inc. Abusers are not customers, but criminals.

SOME OF OUR NO-NAME AFTERMARKET PRODUCTS HAVE A SPECIAL LIFETIME OR LIMITED TIME SPECIAL DEFECT WARRANTY THROUGH US! THEY WILL BE LISTED IN THE INDIVIDUAL PRODUCT AD. WE PLAN ON EXPANDING THE PRODUCTS CARRYING THIS WARRANTY IN THE FUTURE.

Please Note: Most all Warranties do not accept on: abuse, alterations, improper use, lack of use, misuse, neglect, normal wear & tear, commercial or heavy use, abuse, misuse, unauthorized or improper alternations, repairs, improper care, accidents, disaster, weather or transportation damage or incident. This also includes Failure to read & adhere to manufactures instructions/ guides and / or failure to contact the manufacture for warranty or support. Failure to contact manufacturer for support will void any claim or warranty, proof of contact may be required.

Copies and or Look up of Invoices or Invoice Numbers are charged a $10.00 Office Service Fee.

NO RETURNS & DEFECTIVES POLICY

RP1) No Return Policy: No Returns, No Refunds, No Credits, No Exchanges.

Please See read this page Before Filling out RMA Form . The decision on whether an item is defective is by us after reading your claim.

Please note all closeout, sale items, wholesale items, discounted items, memory, GPS, Cell Phones, Flashlights, discontinued products can not be returned and all sales are final.

1. All APS Cellular sales are final, non-creditable, non-refundable, non-exchangeable, non-returnable.
2. Unless otherwise noted, all products sales are final, defects, warranty and support is provided by the manufacturer's warranty if applicable (most OEM Original products are warranted against defects by the individual manufacturers warranty, which varies by manufacturer).
3. DOA. Certain Dead on Arrival may be covered, you must contact us within 48 hours of receipt. Shipping damage or lost is not covered unless it was insured.
4. Missing or incorrect products must be reported to us within 48 hours of receipt via RMA Form. No Exceptions.
5. We are the only ones who will determine facts, defects, no fits, etc. We will conduct our own investigations to all maters.
6. Proof of Purchase for the returns, DOA's & all other requests Required, that is your actual paid & shipped invoice or emailed paid & shipped invoice with tracking number only! Exact name match for order required. Burden of proof is on the customer with the above info only.
7. There will be no warranties, credits, no refunds or returns from minors, this includes use of products or even if ordered by an adult.
8. False, untruthful or misleading information or non-credible statements will void all warranties, credits, refunds and other request.
9. No returns, no refunds, no credits, no exchanges on: any type of abuse, misuse, neglect, abuse, misuse, unauthorized or improper alternations, repairs, improper care, lack of care, accidents, disaster, weather or transportation damage or incident. This also includes Failure to read & adhere to manufactures instructions/ guides and / or failure to contact the manufacture for warranty or support. Failure to contact manufacturer for support. 
10. No Returns or Refunds on any Shipping Damage, Delays or lost, it is not covered unless it was insured.
11. No Refunds or Returns on any item unless it is listed in the actual products ad.
12. Shipping / handling charges are the customers responsibility both ways.

No Returns, No Credits, No Refunds, No Disputes: Including Claims for Defects and or Warranty on the following:

1. Any incompatibility, lack of compatibility issues, use or satisfaction.
2. Damage or malfunction resulting from accident, alteration, commercial use, heavy use, over clocking, abuse, misuse, power surge, fire, water or other acts of nature, product modification, or failure to read or follow instructions supplied with the product.
3. Alleged condition is a result of neglect, abuse, misuse, unauthorized or improper or any alternations, repairs, improper care, accidents, disaster, weather or transportation.
4. Installation by a minor, non-professional person or unknowledgeable technician or person.
5. Wrong products ordered or other.
6. Any sale items, discounted items, clearance items, close outs or specials.
7. No returns on discontinued or EOL end of life items
8. No returns on any open item.
9. No Refunds, No Credits on ant Refused, unclaimed, undeliverable orders for any reason.
10. No Refunds, No Credits, No Returns on any product or service.
11. We reserve the right to issue a store credit for unfilled paid orders or other at our descretion.

We Have A No Refund, No Return Policy

You must use the RMA Form to obtain a RMA# before returning your product(s). If approved you will be given return proper return address information. All returns must have the RMA# clearly on the outside of the package, Our Returns Dept must receive all products within 7 days of RMA# issuance.

Warranties:

OEM ORIGINAL & BRAND NAME PRODUCTS (ie, Name Brand, Motorola, Nextel, Sony, Jabra, Industrial Strength, Sandisk, etc,)

Due to our low discount prices; BRAND NAME Products & Accessories will carry the manufacturers warranty (for possible defects, problems, support and all other) through the manufacturer, not through us unless otherwise indicated in the ad. Contact them if you need. Support on Original OEM Products are through the manufacturer, not us. We get our ad information from the manufacturers, all specifications are always subject to change, please contact the manufacturer for any issues, they make the product we don't.

There are no returns accepted by us on any Original OEM products or on any open items, contact the manufacturer for any problems or support. No Guarantees or Warranties through us unless listed in the ad itself. The manufacturer will be glad to help you with your problem via email or telephone. Click here for some of the major brand Contact Numbers & Web page Address Links.

Please Note: We can not accept any type Software or Data cable or any Data Products for Return even if you state as defective.

All other Products are Name Brand or Non-Branded After Market items carry no warranty from us, all sales are final unless otherwise stated with that particular  product ad. Compatibility is not guaranteed, merchantability of the equipment or it's fitness or compatibility for any particular purpose. Afte rmarket items are not guaranteed to work or compatible with any cell phone, wireless product or anything else. This includes all electrical, flashing or light up items such as antennas, flashing batteries, belt clips, cases, covers, data cables, any & all software, faceplates, covers, car kits, handsfree units (all), leather cases, speakerphones, housings, batteries, cables and most other items. This is due to no standard of 100% compatibility & standards by manufacturers. Stick on items such as Antenna Boosters, Holograms and can not be returned, exchanged or credited. No returns, exchanges, guarantee or warranty on antennas, batteries, chargers, holsters, flashing or light up items, holograms, stick on items, cases, faceplates, faceplate kits, covers, housings, special order items and anything else unless it is stated in that specific ad. Certain products do carry a special warranty through us, they will be listed in the ad. No Guarantees, Support or Warranties through us unless listed in the ad itself, ie., Most of our after market Car Chargers have a Special Lifetime Defect Only Warranty*.

Note:

There is a no returns & no refund policy on all purchases. 

Problems usually arrive from "do it yourselfers" that damage an item as well as their phone.  These cellular phone parts are fragile & care must be used to install them. Most people do not have a problem when installing new accessories when they use care and find our products excellent. Always have a professional do your installation. After market accessories may void any warranty you have with your cell phone or wireless device, please check with your manufacturer.

There are no warranties, guarantee's, exchanges, credits, refunds or returns unless specified in that individual ad on any product.

Chargebacks may be reported, prosecuted and treated as mail fraud, to the fullest extent of the law.

UNFORTUNEATLEY DUE TO THE EXTENSIVE AMOUNT OF FRIVOULOUS RETURNS FROM THE "TRY IT, DON'T LIKE IT OR WANT IT, THEN RETURN IT BUYERS" WE HAD TO DEVELOP THIS POLICY TO KEEP PRICES DOWN.

WE DO NOT HAVE A "SATISFACTION GUARANTEE" DUE TO THE TYPES OF PRODUCTS WE SELL & THE LOW PRICING.

Cellular Forum

Stop Payments, Default in Payment or Chargebacks may be reported, treated as criminal mail fraud and / or prosecuted to the fullest extent of the law as well as sent to collections.

(S1) The customer agrees that if any attempt is made by the ordering party to interfere with the rightful collection of funds from the credit card company will cause substantial administration fees in collecting said amounts. A minimum additional fee of $5000.00 will be charged for collection activities, in addition to applicable attorney’s fees and all other associated costs.

(S2) If you do not receive your order and process a chargeback you will still be liable for not contacting us. Failure to notify us of not receiving order by phone and contact form within 48 hours of expected receipt will be considered Fraudulent and treated as such.

(S3) The customer agrees that if any attempt is made by the ordering party to interfere with the rightful collection of funds from the credit card company will cause substantial administration fees in collecting said amounts. A minimum additional fee of $5000.00 plus $575.00 an hour will be charged for collection activities, in addition to applicable attorney’s fees and all other incurred costs.

Credit Card Charge Backs, Disputes, Revoked Payments, or any other form of non-payment for merchandise/service

(C1) Any customer that issues a credit card charge back, dispute, contest, inquiry, any other form of non-payment method, rejected, cancelled non-payment form against us for merchandise or service will possibly be charged with mail order fraud (and/or any other applicable law), be charged for any & all bank fee's, credit card company fee's, arbitration fee's, any other assessment fee's, be assessed office and attorneys fees, account turned over to a collection agency and or reported to the credit bureaus and appropriate law enforcement agencies. Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full.

(C2) The customer agrees that if any attempt is made by the ordering party (buyer/customer to stop, retract, chargeback, interfere with the rightful collection of funds from APS Cellular, Inc., the credit card company / card holder / check holder or other will cause substantial administration fees in collecting said amounts. A minimum additional fee of $5000.00 plus $575.00 an hour will be charged for collection activities, in addition to applicable attorney’s fees, bank fees, office fee's and other fees for all other incurred costs. Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full. This is a legal and binding agreement.

(C3) Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full. The cardholder understands that any disputes, contesting, charge back or any other form of non-payment or retracted payment must be made with APS Cellular, Inc. APS Cellular, Inc. reserves all rights to collect any unpaid, products or goods, charge backs, court fees, bank fee's,office fee's, Collection costs, damages, attorneys ’s fees, and /or all other associated charges that occurred in assisting the process. This is a legal and binding agreement.

Possible Additional Charges to Buyer/Customer

Invoice lookups, disputes, charge backs, contesting, arbitrations, bank fee's, assessment fee's and or any inquiry's to your account or order may be charged to your credit card or billed to you for this service, this is an additional fee. Customer is also responsible for additional charges for any inquiry's, disputes, arbitrations, chargebacks, non-payments, retracted payments from credit card company's. The customer agrees to pay APS Cellular, Inc. back in full for all costs associated in collection of money / debts owed to us. Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full.

(C4) Purchaser agrees and acknowledges that the Buyer/ Purchaser shall be solely responsible for and shall bear and /or reimburse APS Cellular, Inc. for any & all payment dispute fee's, chargeback fees, associated fee's, others fee's issued, mandated and / or incurred by such chargeback to APS Cellular, Inc. by or from any credit card company, bank, merchant service, Paypal or other source of payment that is initiated at the request of the Purchaser.

(C5) As Stated If The Buyer/ Purchaser request a dispute, refund, stop payment, hold payment or anytype of chargeback from any bank, Paypal, credit card company, merchant service and / or other source of payment on the purchase of APS Cellular, Inc. Order or Service and should said card company, merchant or other source thereafter impose any fee or loss or any amount to APS Cellular, Inc. at the request of said Buyer/ Purchaser for or as a result, Purchaser shall reimburse APS Cellular, Inc. for a minimum of $2500.00, plus the refund amount, plus the said charge back fee, or any other incurred amount.

(C6) By purchasing any product / service from APS Cellular, Inc., the Buyer/ Purchaser expressly authorizes APS Cellular, Inc. to direct a payment/charge to made to Buyers Purchaser’s credit card account (the same being the credit card account used in the initial purchase) in the amount of the above. By ordering or using our websites, phone or fax you shall be bound by these terms.

Additional Fees to Buyer / Customer Caused by Chargebacks, Stop Payments, Threats, Inquiry's, Disputes, Arbitration & / or Other

(CB s6) Please be advised that the many credit card companies and banks have initiated new regulations with new fee's, bank charges, assessments, and other charges associated with "charge backs, disputes, contesting charges, arbitration fees, etc". Please be advised that any charge back fee's, contesting, arbitration fees or any other charges needed to contest, reply to, office & legal charges or that are created by the customer with a charge back (or any other form of non-payment), the customer will pay us back in full for all costs associated in collection of money owed to us. The newest charge is "arbitration fees" or "other charges" of $400.00 from banks / credit card companies to send a dispute to arbitration. If the customers bank (or other) causes APS Cellular, Inc. to Pay for "Arbitration" Fees or any other fees the customer agrees to reimburse APS Cellular, Inc. in full for $400.00 plus a $5000.00 service fee and hourly rate of $575.00 for any and all fees that are caused by doing any type of "chargebacks", "arbitration" or in any other way or form. The customer also authorizes APS Cellular, Inc. to charge or debit their credit card for $5000.00 Office fee plus $575.00 an hour and for any and all fees resulting from a "chargebacks", "arbitration" or in any other way or form. If the customer card is declined or does not pay within 30 days, the customer authorizes APS Cellular, Inc. to collect the money from the customer in any legal manner or legal form and also be liable for any costs involved in such collection. Customers using our website's to order causing us any incurred fee's or charges do authorize us to charge their credit card for these fee's and any other associated charges or fee's that may occur. Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full. This is a legal & binding agreement by purchasing from our web site(s).Customers using our websites authorize us to charge their credit card for these fee's and any other associated charges or fee's that may occur. Any none payment, charge backs, contesting, inquiry's, revoked payments and or/ disputes occurred the products and or goods are the property of APS Cellular, Inc. until the payments are paid in full. This is a legal & binding agreement by purchasing from our web site (s).

The customer agrees buy ordering from us they acknowledge & understand that if any attempt is made by the ordering party (buyer) to interfere with the rightful collection of funds by use of a bank, credit card company, attorney, collections or other method will cause substantial administration fees to be incurred by us in collecting the debt. An minimum additional fee of $1000.00 plus $375.00 an hour will be charged for any type of collection activities, any office work, research or other in addition to applicable attorney’s fees, offices and all other incurred costs. These additional fees will be added to your account via credit card charges, court, and or other methods if possible. If the funds are not able to be received the account will be in default, sent to collections, criminal charges seeked, collections costs, attorneys fee's will be charged.

Product and manufacturer names are used only for the purpose of identification or possible consumer information.

Sales Terms, Policy, Conditions & or Other Subject To Change Without Notice

© 2002-2009 APS Cellular, Inc. DBA CellPhone-Store.com